Frequently Asked Questions
How do I sign up to participate in the network serving the D-CHIP?
You can sign in as a medical practitioner or a member sponsoring a loved one. The D-CHIP participation agreement is available to download at for both Medical Practitioners and members:
Does the Member have to pay for the services at the time service is rendered?
No. Because the services have been prepaid by the sponsor. The member will not have to pay at the time of service. The services provided outside the plan will be billed to the sponsor after the services have been rendered to the member.
How do I verify benefits and eligibility for D-CHIP patients?
There are three ways to verify benefits and eligibility for your TRDP patients:
- Verify benefits and eligibility online using the online enquiry form.
- Call Customer Service at +49 228 6208 9754 to speak to a representative. Representatives are available Monday through Friday from 9:00 am to 6:00 pm Central European Time.